Official Document

Privacy Policy Rajampo —
Malaysia User Data Protection

Your privacy is our priority. This document transparently explains how rajampo collects, uses, stores, and protects your personal data every time you use our platform.

Updated: January 2026
256-bit SSLBank-grade encryption
No Data SalesYour data is never sold
Full ControlAccess rights & data deletion
PDPA ComplianceData Protection Act

Rajampo's Privacy Commitment to You

Six core data protection pillars we implement to safeguard every user's personal information

High-Level Data Encryption

All your personal data and financial transactions are protected with 256-bit SSL encryption — the same standard used by major banking institutions in Malaysia to keep your information safe at all times.

Secure Data Storage

Your data is stored on servers protected by multi-layered firewalls, intrusion detection systems, and strict access controls. No unauthorised personnel can access your personal data.

No Data Sharing Without Consent

Rajampo does not sell, rent, or disclose your personal data to any third party for marketing or commercial purposes without your explicit prior consent.

Malaysia PDPA Compliance

The rajampo privacy policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices fully meet local legal requirements.

Full User Control

You have the full right to access, correct, transfer, or request deletion of your personal data at any time through your account settings or by contacting our support team.

Data Breach Notification

In the event of any security incident involving your data, rajampo will notify you within 72 hours and take immediate action to mitigate the impact and protect your account.

1 Introduction & Scope of Privacy Policy

Welcome to the rajampo Privacy Policy. This document transparently explains how rajampo ("we", "Platform") collects, processes, stores, and protects your personal data when you use the rajampo.vin website, mobile app, or any services we offer.

Rajampo takes our responsibility towards user privacy seriously. We operate in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards. By registering or using the rajampo platform, you agree to the data collection and usage practices described in this policy.

Our commitment: Rajampo will not sell your personal data to any third party for marketing purposes. Your data is used solely to operate our services and improve your experience on our platform.

This Privacy Policy applies to all registered users and visitors of the rajampo platform. We encourage you to read this document carefully in its entirety to fully understand your rights and responsibilities regarding data privacy.

2 Types of Personal Data Collected

Rajampo collects personal data necessary to provide a secure, seamless, and responsible service. The following are the categories of data we collect:

2.1 Data You Provide Directly

  • Identity information: Full name, date of birth, identity card number (MyKad), nationality;
  • Contact information: Email address, phone number, residential address;
  • Financial information: Bank account number, e-wallet details, deposit and withdrawal history;
  • Verification documents: MyKad copy, identity verification selfie, proof of payment method for the KYC process;
  • Account preferences: Language preferences, notification settings, self-set account limits.

2.2 Automatically Collected Data

  • Technical data: IP address, device type, operating system, web browser version;
  • Usage data: Pages visited, session duration, games played, betting patterns;
  • Location data: General location based on IP address for legal compliance purposes;
  • Cookie data: Session cookies, preference cookies, and analytics cookies to improve our services.
Data Category Example Primary Purpose
Identity Name, MyKad, date of birth Account verification & KYC
Contact Email, phone, address Communication & support
Financial Bank account, transaction history Payment processing
Technical IP address, device, browser Security & fraud prevention
Usage Pages visited, game sessions Platform improvement

3 How We Use Your Personal Data

Rajampo uses the personal data collected for the following purposes, based on valid legal grounds under Malaysia's PDPA:

  • Account management: Creating and managing your account, processing deposits and withdrawals, and maintaining accurate transaction records;
  • Identity verification: Conducting KYC processes to comply with anti-money laundering (AML) and fraud prevention legal requirements;
  • Platform security: Detecting and preventing fraud, multi-account usage, unauthorised access attempts, and other suspicious activity;
  • Customer support: Handling your enquiries, complaints, and support requests efficiently;
  • Legal compliance: Fulfilling our obligations under applicable Malaysian laws, including financial record retention;
  • Service improvement: Analysing usage patterns to improve the design, performance, and features of the rajampo platform;
  • Marketing communications: Sending promotional offers, updates, and bonus information — only if you have given consent to receive such communications.

Rajampo will not use your personal data for any purpose other than those stated above without first obtaining your consent.

4 Third-Party Data Sharing

Rajampo does not sell or rent your personal data to any third party. However, in the course of our business operations, we may share certain data with the following parties under limited circumstances:

4.1 Trusted Service Providers

We share necessary data with third-party service providers who help us operate the platform, including payment processors, KYC service providers, cloud service providers, and analytics tools. All such providers are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.

4.2 Legal Requirements & Authorities

Rajampo may disclose personal data to government authorities, law enforcement bodies, or other third parties when required to do so by applicable Malaysian law, court order, or valid legal process.

4.3 Platform Protection

In cases of suspected fraud, money laundering, or serious security threats, rajampo may share relevant information with law enforcement agencies or relevant anti-fraud bodies to protect the interests of other users and the integrity of the platform.

5 Data Storage & Security Measures

All personal data at rajampo is protected with 256-bit SSL encryption and stored on servers compliant with ISO 27001 security standards.

Rajampo implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure:

  • Encryption in transit: All data transmitted between your device and rajampo's servers is encrypted using TLS 1.3;
  • Storage encryption: Sensitive data is stored in encrypted format on servers with strict access controls;
  • Two-factor authentication: rajampo's internal systems use two-factor authentication for all staff access to user data;
  • Continuous monitoring: Anomaly and threat detection systems operate 24/7 to identify suspicious activity immediately;
  • Regular security audits: Rajampo conducts regular penetration testing and security audits by independent third parties.

5.1 Data Retention Period

Rajampo retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. Financial and transaction records are retained for a minimum of seven (7) years in accordance with legal requirements. When data is no longer needed, we will securely delete it using industry-standard methods.

6 Cookies & Tracking Technologies

Rajampo uses cookies and similar tracking technologies to enhance the user experience, analyse platform usage patterns, and deliver more relevant content. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies Used

  • Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled;
  • Preference cookies: Saving your settings such as language preference and display theme for a smoother return experience;
  • Analytics cookies: Helping us understand how users interact with the platform so we can continuously improve it;
  • Marketing cookies: Used to display relevant promotional offers — activated only with your consent.

You can manage your cookie settings through your web browser settings at any time. Disabling essential cookies may affect the functionality of the rajampo platform.

7 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by rajampo:

1
Right of Access

You have the right to request a copy of the personal data we hold about you. We will process this request within 21 working days and may charge a reasonable fee.

2
Right to Rectification

If your personal data is inaccurate or incomplete, you have the right to request that we correct it. You can update most information directly through your account profile settings.

3
Right to Erasure

You may request deletion of your personal data when it is no longer needed for its original purpose of collection, subject to applicable legal retention obligations.

4
Right to Object to Marketing

You may withdraw consent to receive marketing communications at any time via the unsubscribe link in emails or by contacting our support team.

5
Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider, where technically feasible.

6
Right to Lodge a Complaint

If you are not satisfied with how rajampo handles your personal data, you have the right to lodge a complaint with the Malaysia Personal Data Protection Department.

To exercise any of the above rights, please contact our privacy team by email at [email protected] or via 24/7 live chat within the platform.

8 Children's Data Protection

Important Notice: The rajampo platform is strictly for individuals aged 18 and above. We do not intentionally collect personal data from children under the age of 18.

If we find that personal data has been collected from an individual under the age of 18 without proper age verification, we will take immediate steps to delete that data and close the associated account. If you are aware that a child has registered on our platform, please notify us immediately via our support email.

9 Links to Third-Party Websites

The rajampo platform may contain links to third-party websites or services not operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to read the privacy policy of every website you visit outside of the rajampo platform.

Rajampo is not responsible for the privacy practices or content of third-party websites. Any links provided are purely for informational convenience and do not imply any endorsement of or agreement with their privacy policies.

10 Amendments to the Privacy Policy

Rajampo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any material amendments will be communicated to you via:

  • In-platform notifications on rajampo the next time you log in;
  • Emailed to your registered address at least 14 days before the amendment takes effect;
  • Updates the "Last Updated" date at the top of this document.

Your continued use of the rajampo platform after an amendment notice has been published will be considered your acceptance of the updated Privacy Policy. If you do not agree with the amendments, please discontinue use of the platform and contact us to close your account.

11 How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how rajampo handles your personal data, please contact us through the following channels:

  • Privacy Email: [email protected]
  • General Support Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the rajampo platform
  • FAQ Section: Visit FAQ page for answers to common questions about privacy and account security

Our team is ready to assist you in both Bahasa Melayu and English. We aim to respond to all privacy-related enquiries within two (2) business days.

By using the rajampo platform, you confirm that you have read and understood this Privacy Policy. Thank you for trusting rajampo as your preferred online entertainment platform in Malaysia.

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256-bit SSL PDPA Compliance No data sales Full user control
Bahasa Melayu