Rajampo's Commitment

Rajampo | Responsible Gaming —
Safe, Aware & In Control

At rajampo, great entertainment starts with awareness and self-control. We provide the tools, guidance, and support you need to ensure your betting experience always stays within healthy and responsible limits.

Deposit LimitSet It Yourself
Account BreakAnytime
Minor ProtectionStrict Age Verification
24/7 SupportHere to Help

Rajampo's Promise to You

We believe the best entertainment is responsible entertainment. Rajampo provides a safe gaming environment with easy-to-use self-control tools, professional support, and robust user protection policies — because your well-being matters more than any win.

Valid License PDPA Compliance 18+ Only

Self-Control Tools at Rajampo

Six tools you can use at any time directly from your account settings

Daily / Weekly Deposit Limit

Set your deposit limit on your own terms — daily, weekly, or monthly. Once the limit is reached, the system will automatically block additional deposits until the limit period resets. You may lower your limit at any time, but increasing it requires a 48-hour waiting period.

Play Time Limit

Rajampo allows you to set a daily session time limit for your gameplay. When your set duration is nearly up, the system will send you a reminder. This helps you stay aware of how long you have spent on the platform and prevents unintentional excessive play.

Temporary Account Break

Need a break? Activate an account break for 24 hours, 7 days, 30 days, or a custom duration. During an active break, you will not be able to log in or make any transactions. This feature is ideal if you feel you need a short pause without permanently closing your account.

Self-Exclusion

If you feel gambling is beginning to affect you negatively, you may apply for long-term self-exclusion — from 6 months up to 5 years, or permanently. Once activated, all access is blocked and your account cannot be reinstated for the duration of the exclusion period.

Loss Limit

Set the maximum loss amount you are comfortable with per day, week, or month. Once the loss limit is reached, the system will automatically block all wagering activity for that period. This is the most effective way to keep your gambling budget under control.

Real-Time Reminders

Enable in-app notifications that will remind you every 30 minutes, 1 hour, or at your preferred interval during an active gaming session. These reminders help you stay aware of time spent and make smarter decisions about when to stop.

What Is Responsible Gaming?

Responsible gaming refers to a balanced and mindful approach to enjoying online gambling or wagering activities. At rajampo, we view online entertainment as a recreational activity that should be enjoyed within reasonable financial and time limits — not as a source of income or an escape from life's pressures.

The concept of responsible gaming covers several key principles: playing with disposable money you can afford to spend, setting time and spending limits before you play, understanding that game outcomes are random and unpredictable, and knowing when it is the right time to stop — whether after a big win or when discomfort begins to set in.

Rajampo takes this responsibility seriously. We are more than just a gaming platform — we are a partner who genuinely cares about the well-being of every player in Malaysia.

Understanding Problem Gambling Risks

For most people, online gambling is a fun and controlled form of entertainment. However, for some individuals, it can develop into a habit that is difficult to manage and negatively impacts daily life. It is important to understand the difference between gambling for enjoyment and problem gambling.

What Is Problem Gambling?

Problem gambling occurs when an individual begins to lose control over their gambling habits, negatively affecting their finances, relationships, employment, or mental health. It is not about how often a person gambles or how much money is spent — it is about the impact those habits leave behind.

Risk Factors to Watch Out For

Several factors can increase a person's risk of developing a gambling problem, including significant financial stress, trauma or mental health challenges, a family history of gambling issues, or the mistaken belief that gambling can solve money problems. Being aware of these risk factors is an important first step.

Remember: Gambling should never be used as a way to pay off debts, cover living expenses, or escape financial difficulty. If you are playing with money you cannot afford to lose, it is time to stop and seek help.

How to Play Smart at Rajampo

Here are some practical guidelines we recommend to all rajampo users to ensure a fun and responsible gaming experience:

  • Set a budget before you play — Decide in advance how much you are willing to spend and stick to that limit without compromise.
  • Do not chase your losses — If you have reached your loss limit for the day, stop. Attempting to "chase back" losses typically leads to even greater losses.
  • Take Regular Breaks — Take a short break every hour to rest your mind and reassess the situation. Better decisions are made when you are refreshed and calm.
  • Do not play when you are emotionally unstable — Avoid playing when you are angry, sad, stressed, or under the influence of alcohol. Emotional instability impairs judgment and self-control.
  • Treat gambling as entertainment, not a source of income — Wins are a fun bonus, not something to rely on or plan your livelihood around.
  • Use the control tools provided — Make full use of the deposit limits, loss limits, and self-exclusion features that rajampo provides within your account settings.
  • Share with someone you trust — Let a family member or close friend know about your gambling habits. Social support helps maintain personal accountability.

Minor Protection

Rajampo takes the protection of minors extremely seriously. Preventing individuals under 18 years of age from accessing our platform is our absolute priority.

Every account registration at rajampo requires age verification through a strict KYC (Know Your Customer) process. Users are required to submit a copy of a valid identity document. Accounts suspected of belonging to a minor will be suspended immediately while an investigation is conducted.

Guide for Parents and Guardians

If you have children or teenagers at home, we recommend the following preventive measures to ensure they do not access online gambling platforms:

  • Use parental control software on all devices shared with children;
  • Keep your gambling account login credentials and password secure and out of reach of children;
  • Do not leave devices that are logged in to a gambling account unattended;
  • Educate children about the risks of gambling from an early age as part of financial and mental health education.

If you suspect an underage individual is using the rajampo platform, please contact us immediately at [email protected] and we will take immediate action.

Self-Assessment: Is Your Gambling Under Control?

Answer the following questions honestly. If you answer "yes" to three or more, consider seeking help.

1

Have you ever bet more than you planned or could afford?

2

Have you ever lied to family or friends about your gambling activities?

3

Do you use money meant for daily necessities (bills, food, rent) to gamble?

4

Do you try to "chase" your losses by betting more after a losing streak?

5

Do you feel uncomfortable or restless when you are unable to gamble?

6

Is gambling starting to affect your work, relationships, or sleep?

Need help? Contact the Ministry of Health Malaysia hotline or the Malaysian Problem Gambling Recovery Association (PPJM) for professional support.

Problem Gambling Warning Signs
  • Persistent, uncontrollable thoughts about gambling
  • Increasing wager amounts to achieve the same level of excitement
  • Repeatedly failing to stop or reduce gambling
  • Using gambling to escape problems or negative feelings
  • Loss of interest in other activities once enjoyed
  • Borrowing money or selling assets to fund gambling
  • Significant mood swings tied to wins or losses
Manage Account Settings

Log in to your account to access all responsible gaming tools, including deposit limits, time limits, and self-exclusion options.

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Have a Question?

Visit our FAQ page for complete answers on responsible gaming, account settings, and user support.

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How to Activate Control Tools at Rajampo

Four simple steps to set your account limits and controls

1
Log In to Your Account

Access your rajampo account using your registered username and password via the website or mobile app.

2
Go to Account Settings

Click the profile icon in the top-right corner and select "Account Settings" or "Responsible Gaming" from the menu.

3
Choose a Control Tool

Select the type of limit you wish to set — deposit limit, loss limit, time limit, account break, or long-term self-exclusion.

4
Confirm & Activate

Enter the desired amount or duration, review the details, and confirm your selection. Limits take effect immediately upon confirmation.

FAQ — Responsible Gaming

Answers to the most frequently asked questions by rajampo users

Yes, you can set or change your deposit limit at any time through Account Settings. Please note that decreasing a limit takes effect immediately, while increasing a limit requires a 48-hour waiting period as an added safety measure to protect users from impulsive decisions.

An account break is a temporary suspension for a short period (24 hours to 30 days), after which your account is automatically reinstated. Self-exclusion, on the other hand, is a more serious measure lasting 6 months to 5 years or permanently — your account cannot be reinstated during that period, even if you request it.

Yes, your account balance is completely safe during a self-exclusion period. You may request a withdrawal of your remaining balance through the designated process even while your account is under exclusion. Your funds will not be affected by your self-exclusion status.

No. Once self-exclusion is activated, it cannot be reversed before the set period ends. This is an intentional safeguard — the self-exclusion decision must be fully respected to give the user a genuine opportunity to recover. For permanent exclusion, the decision is final and cannot be undone.

Every account registration at rajampo requires strict age verification through our KYC process. Users must submit a copy of their MyKad or other valid identity document, and date of birth is thoroughly verified. Our system also monitors suspicious usage patterns, and immediate action is taken if there are any signs that an account may belong to a minor.

In Malaysia, you can seek help from the National Drug Treatment and Rehabilitation Centre (PUSPEN), the Ministry of Health Malaysia hotline, or a counsellor registered with the Malaysian Counselling Board. The rajampo support team can also help connect you with suitable resources — reach us via 24/7 live chat or email at [email protected].
Play Safely

Register & Enjoy Responsible Gaming

Rajampo offers over 1,000 exciting games with a full suite of control tools to ensure your gaming experience remains safe, enjoyable, and entirely in your hands.

Flexible Deposit Limit Easy Self-Exclusion 24/7 Support 18+ Only
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